Terms & Conditions
4.3. Order & Delivery schedule
- Delivery fee for each purchase will be determined by the weight and delivery destination. All orders will be delivered via Poslaju or other courier service.
- Orders received for Peninsular Malaysia should arrive within 1- 5 business days after payment is received, depending on location/area of destination.
- Orders received for East Malaysia should arrive within 3 - 9 business days after payment is received, depending on location/area of destination.
- Orders received outside of Malaysia will arrive according to courier service schedule.
- No delivery over weekends (Saturday and Sunday) and/ or Public Holiday. Delays in delivering your order should be expected in the event of holidays, extreme bad weather or any other type of natural disaster.
- No orders for delivery to any P.O.Box address will be accepted.
- Healthy Nest Marketing Sdn Bhd will deliver order to the delivery address specified in the online order form; hence, in the event of any unsuccessful delivery due to either absence of receiving order and / or wrong , incomplete delivery address; Healthy Nest Marketing Sdn Bhd will not be held responsible and/ or bear any cost to re-route and/or to re-deliver parcel. It is therefore important to ensure that the delivery address in the form is correct.
- Healthy Nest Marketing Sdn Bhd will also not be held responsible to refund full payment of order in the event of products missing during the re-routing and/ or re-delivery process as a result of wrong and /or incomplete delivery address given.
- Order cannot be cancelled or changed once transaction is processed and approved.
- Delivery address cannot be changed once order has been processed and arranged for delivery.
4.4. Login Name and Password
- You are solely responsible to maintain the confidentiality of your login name and password. You shall be responsible for all activities, orders and transactions submitted under your password. If you have knowledge of or suspect that someone else has used your password, please notify Healthy Nest Marketing Sdn Bhd immediately.
- Healthy Nest Marketing Sdn Bhd shall not be liable and/ or responsible for any fraudulent transaction and/ or any damages and/ or losses should it occur as a result of unauthorized use of your login name and password.
- Healthy Nest Marketing Sdn Bhd will collect personal information when you register. This information is used to enable Healthy Nest Sdn Bhd to process and deliver your order. Information can also be collected to allow Healthy Nest Sdn Marketing Sdn Bhd to send you newsletters and offers, which we feel, would be of particular interest to you.
You acknowledged and agreed that the access, viewing and/or submission of an order and/or the subsequent purchase of Healthy Nest Marketing Sdn Bhd’s Products at your own risk and that the information, materials and products provided are on an 'as is' basis and 'as available' basis. Healthy Nest Marketing Sdn Bhd reserves the right to omit, add and/ or amend Healthy Nest “Online Store Order & Delivery Services Terms and Conditions” with or without prior notice. Any new or amended terms and conditions will override the existing “Online Store Order & Delivery Services Terms and Conditions”.